A non-emergency medical transportation is for those people who need some sort of medical assistance during traveling but are not essentially is a grave situation. By definition, this service is ideal for elderly or handicapped people. Given the requirements, the vehicles are modified by adding a hydraulic lift as one of the major benefits for the people traveling.
Such special transportation services has been proved to be a great help especially for people who need some kind of aid in sitting and getting out of the car. So let’s examine some major benefits associated with this service available in Riverside.
Such services employ nurses and drivers having adequate knowledge and treatment skills for the comfort of the passengers. The staff is also required to clear relevant courses to keep their skills updated complying with the latest rules and regulations of the state.
The distance of the destination is not randomly assigned to any driver, but the travel coordinator carefully evaluates the knowledge of the drivers before assigning him/her a customer. The purpose is to make the journey as flawless and stress-free as possible at all times. The coordinator will ask the following questions from the customers on call.
- Patient’s details including name, address, contact information, etc.
- Details of the destination such as name, address, contact number, etc.
- Date and time of the travel.
- If any special services are required like a wheelchair or walker.
Every customer either he/she is a patient or not, deserves respect and privacy throughout the time of service. If the customer/patient somewhat feels any kind of discomfort, he/she can file a complaint to the company.
Convenience in booking and payment
Most updated non-emergency medical transportation service providers have installed CC machines in the cars as a benefit for the customer to pay the fee. To save time providers may also offer the option of online booking though their websites. While those who do not have fluent hands on technology, can call the company to do the booking work for them.
The biggest obstacle elderly or physically disabled people face is depending on others for their traveling. They need someone to drive or even worse carry them to occasions such as for hospital appointments, social gatherings, regular clinical checkups, routine shopping, and much more. However, such cases are perfectly taken care of at the hands of these transportation service providers. Traveling to and from the destinations is done without depending on any third person.
These transportation also have some leisure and entertainment facilities in store. They can also be acquired to travel around the city or at main attractions.